Superior King Room Accessible Bathroom
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Melbourne · Victoria
Mercure Welcome Melbourne
A 4-star stay on Little Bourke Street, steps from trams, theatres, and the city's best dining.
- 24-hour reception and express check-in/out
- On-site restaurant and bar/lounge area
- Paid shuttle service and car hire available
7.5
Very good
6074 reviews
Booking.com 7.5 · 6074 reviews
About
Mercure Welcome Melbourne
Mercure Welcome Melbourne sits on Little Bourke Street, placing you in the middle of Melbourne's central business district. The hotel offers a range of room types, from Standard Twin Rooms to Superior Rooms with two queen beds, all featuring air conditioning and heating. Guests can take advantage of amenities like a 24-hour reception, laundry services, and a restaurant and bar/lounge area.
The property provides practical services including a paid shuttle service, car hire, and tour/ticket assistance. For families, cots and babysitting services are available. The hotel maintains a no-smoking policy throughout and does not allow pets, ensuring a clean and comfortable environment for all guests.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central CBD location — Steps from trams, shops, theatres, and dining on Little Bourke Street.
- Friendly and helpful staff — Guests repeatedly highlight the warm service, from breakfast touches to practical advice.
- Clean, comfortable rooms — Several guests note good-sized, clean rooms with modern comforts like air conditioning and tea/coffee facilities.
–
Worth weighing
4 to weigh- No pets allowed — If you're travelling with a pet, this property isn't suitable; the policy is strictly no pets.
- Limited on-site parking — Parking is available, but it may be at an additional cost and could be limited in the busy CBD area.
- Check-in window ends at midnight — Check-in is from 14:00 to 23:59, so late-night arrivals after midnight won't be accommodated.
- Mixed value score — While the location and service are praised, the value rating is slightly lower, suggesting some guests find the price a touch high for what's offered.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Room 1 King 1 Single Bed
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Standard King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Superior Room Two Queen Beds
- 2 King Size Beds
- Shower
- Heating
- Air conditioning
Superior King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Superior Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Express check-in/out
- Luggage storage
- Lift
- ATM/Cash machine
- Key card access
- Safe deposit box
- 24-hour security
- No smoking on site
Services
- Paid shuttle service
- Car hire
- Tours/Ticket assistance
- Laundry
- Dry cleaning
- Room service
- Welcome drink
- Babysitting/Child services
Room Amenities
- Air conditioning
- Heating
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Carpeted floor
Accessibility
- Rooms/Facilities for disabled
- Wheelchair access
- Toilet for disabled
Food & Drink
- Restaurant
- Bar/Lounge area
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.5/10 from 6,074 reviews
Booking.com · 7.5 · 6074 reviews
7.5Verified guest“A fantastic stay with excellent facilities like round-the-clock reception, TV, and laundry. The staff even gave me currency tips during my first visit, which was really helpful. I always feel welcomed here and plan to return for Christmas!”
7.5Verified guest“The hotel is very centrally located, close to the city centre.”
7.5Verified guest“The staff were friendly, especially with thoughtful touches at breakfast. The location was perfect, surrounded by restaurants and sights, making exploring Melbourne easy.”
7.5Verified guest“Central hotel with a good-sized room and very friendly, competent staff. Within walking distance to shops, trams, trains, and more. Would definitely stay again.”
7.5Verified guest“Quiet and central location.”
7.5Verified guest“Excellent location right in the city centre.”
04 — Location
Getting around Melbourne
The property sits in Melbourne.
Getting Around: The hotel is steps from Melbourne's tram network, with major lines nearby. Trains are within walking distance, making it easy to explore the wider city.
Shopping & Dining: You're surrounded by restaurants on Lygon Street, Hardware Lane, and SouthBank, plus the main shopping areas are just a short walk away.
Theatres & Attractions: Two major theatres are within easy walking distance, and Chinatown is close by for evening entertainment.
265 Little Bourke Street, Melbourne, Victoria, 3000, Australia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 330 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 14:00 to 23:59. Check-out is at 11:00.
Is parking available at the hotel?
Yes, parking is available on site. For details on availability and charges, it's best to contact the hotel directly.
Are pets allowed?
No, pets are not allowed at this property.
Does the hotel offer airport shuttle service?
Yes, a paid shuttle service is available. You can arrange it through the hotel.
Is there a restaurant or bar on site?
Yes, the hotel has a restaurant and a bar/lounge area, where breakfast is served.
The bottom line
For travellers who want to be in the heart of Melbourne's CBD, Mercure Welcome Melbourne delivers on location and service. The reviews consistently praise the central position and friendly staff. While the value score is a touch lower, the convenience and comfort make it a solid pick for exploring the city on foot or by tram.
7.5A reliable, well-located base for a city break.
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